Damage Recovery Specialist

Position in City: Dallas,TX

Position Details: Entry level position primarily responsible for effective investigation and fact gathering to aid in the resolving and recovering money for third party damages incurred against company assets.

PRIMARY DUTIES/RESPONSIBILITIES:

1. Acknowledge and investigate all third party damage claim forms submitted for possible recovery.

2. Document and substantiate a third party¿s liability when damaging Atmos distribution or pipeline assets or property, so that restitution for damages can be recovered

3. Administer the claim form submittal process from field organizations

4. Maintain security access to various Internet websites (TESS, Utiliquest, Texas One-Call) to validate line locate requests, damage notifications, and locate company response to the same.

5. Assemble, organize and document information for claim file creation, lawsuit discovery and other requests as required

6. Interface directly with collection agencies, with regard to information and evidence gathering. Validate documentation to substantiate the investigation for delinquent claims being sent to either collection agency or legal

7. Report investigation progress and issues to Manager, Damage Recovery and client organizations regularly

8. Visit client organization service centers quarterly to reiterate the third party damage claim investigation process, and to inform of changes to process

9. Performs other related duties as assigned

MINIMUM REQUIREMENTS:

EDUCATIONAL/EXPERIENCE LEVEL:

1. Associates degree in Business or a related field and one year related experience in claims processing; or

2. A general educational knowledge acquired through a high school diploma or a General Equivalency Diploma (GED) and two years related experience in claims processing.

COMMUNICATION SKILLS:

Requires the ability to communicate with internal and/or external customers.

NUMERIC SKILLS:

Requires the ability to apply research methods, and/or advanced statistical and/or mathematics.

COMPUTER SKILLS:

Requires basic computer skills in order to utilize various software applications for developing documents, reports and graphics.

WORK CONDITIONS:

Works in an office environment.

Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

RESUME SUBMISSION INFORMATION:

Email: Employment-MDTX@atmosenergy.com

Fax: 214-276-6550

An Equal Opportunity/Affirmative Action Employer, M/F/D/V